Sometimes One of my personality flaws rears its ugly head. I have a tendency to be highly impaitent when doing tech support. I don’t like this side of myself. I was on the phone earlier with a friend and I’m afraid of trying to explain how to burn a DVD movie the frustration was clearly in my voice. I don’t mean to get like that I truly don’t I wish that I could be more understanding. It’s very difficult to though. Computers come natural to me and thinking in those terms is easier for me than some folks. Well, I’ll write her an email and let her know that I’m not mad at her or think that she is stupid.